Our third day at the TCMA was to be our longest, at least with scheduled events. We had a full day of conference sessions, a networking dinner, and, of course, some final practice on our presentations and study for our knowledge contest. Accordingly, we were up early and, more or less, ready to take the day on.
Opening General Session: Transforming Workplace Dynamics
The conference kicked off with a compelling keynote by Michael Bush, CEO of Great Place to Work, who shared findings from a global workplace survey.
He highlighted key elements essential for a healthy work environment: high trust, pride in meaningful work, and strong camaraderie.
Drawing parallels with conquering Mount Everest, Bush emphasized the importance of believing in one’s capabilities to achieve seemingly impossible goals.
Bush classified leaders into various types, ranging from unintentional leaders who lack clarity in their roles to Level 5 leaders inspired by Jim Collins’ concept of comprehensive leadership. He underscored the transformative impact of AI on workplaces, urging attendees to embrace and leverage AI capabilities proactively.
Building a Workplace Culture for Innovation, Productivity, and Sustainability: Leading with Love
In the first of the concurrent sessions, attended by Yajaira, Michelle, Victoria, and Cinthia, the students heard from Dr. Church, whom they had met with the night before over dinner.
Dr. Church emphasized the importance of cultivating a workplace culture that fosters innovation, enhances productivity, and promotes sustainability. Executives are increasingly challenged with retaining top talent, developing future leaders, and maintaining a positive employment brand that resonates with their employees and the public.
For this to be successful, companies must leverage employee values for enhanced productivity and loyalty, implementing effective motivation techniques, and fostering a culture conducive to innovation and knowledge creation. It’s important for leader to ensure that employees’ personal goals and organizational values are in alignment, a situation that increase productivity, with people working together toward team goals.
The New City Manager: Navigating Challenges and Opportunities
Another of the concurrent sessions, “The New City Manager,” was one of our favorites, providing invaluable insights from experienced leaders stepping into new roles:
- James Attaway of Quitman advised new managers to trust their teams while verifying details, stressing the importance of building a supportive organizational culture.
- Terrell Smith from Marshall regretted not immediately focusing on understanding building codes and city charters, highlighting the importance of foundational knowledge. He encouraged realistic expectations about city resources and confident negotiation of their value.
- Ashley Wayman from Rollingwood emphasized recognizing personal value and impact as a new manager. She highlighted the significance of understanding key stakeholders in the community for effective navigation of city dynamics.
Moderator Mayra Cantu shared a community engagement success story from Bartlett, illustrating the power of transparency and collaboration in gaining community support for city projects.
Losing the Chair: Lessons in City Management
In the session “Losing the Chair,” experienced city managers Hector Forestier and Jared Miller shared candid insights about the prospects of losing your job in the volatile city-management business:
- Hector Forestier emphasized the importance of networking and understanding contracts, reflecting on his early career without a contract and the subsequent lessons learned from peers.
- Jared Miller echoed similar sentiments, stressing the necessity of contract negotiation awareness and shared personal experiences, including the negotiation of favorable terms and benefits.
Paul Parker, who mentored both Forestier and Miller, provided additional guidance on navigating city management challenges and contract negotiations.
Interestingly, Forestier was the City Manager of Willis, TX, and he started an internship program there.
His first intern was Zach Goodlander, a LEAP Ambassador. Goodlander is now the acting City Manager of Fulshear, TX.
Awards
As part of our networking efforts, we attended the awards luncheon, and we were happy to see UNT Professor Robert Bland…
…receive a service award. The University of North Texas not only has an excellent reputation for their MPA program (especially City Management), they have also (spoiler alert) won every ICB ever held at TCMA. Many thanks to Professor Bland for his service.
Also, SHSU Alum and Manager in Residence, Laurie Brewer–Assistant City Manager for Georgetown–won the Mentor Award for her great service. She has been a friendly face and wonderful supporter of our team, and we congratulate Ms. Brewer.
Key Takeaways and Reflections
The conference was a great way to learn about the challenges that face city managers and other city staff, while also learning some leadership styles to overcome those challenges. We are very appreciative of the support we’ve seen here, and for the tips provided that may make us more productive and effective leaders in the community.
Center for Law, Engagement, and Politics 